Our Blog: Good stuff to know

Who runs your IT? This is a question that many business owners struggle to answer. Do you have a Technology Director or a CTO? Have you outsourced your IT to a technology firm? Is the CFO running IT? Are you? As a day-to-day technology support provider – many companies think that Big Fish runs their…

Big Fish Technology has entered an agreement with the Georgia Technology Authority to make available specific technology services to Georgia government entities via the GTA Direct IT services program. Effective 10-26-2020, Big Fish Technology is a GTA-approved service provider, and state government entities can access top-quality IT services through the contract. The GTA Direct program…

Support Matters Whether a shared space has in house support or outsourced, there needs to be a good route for getting support when problems arise. Most of the time, if there is a large number of Patrons indicating a problem, a fast path to resolution is needed. Here are some suggestions: • Have devices placed…

All Spaces Are Not Created Equal There are several wireless spaces that we encounter during the work week; the home or home office, the coffee shop, the football stadium, the college campus, the corporate office… These spaces use different technology to provide wireless coverage over a given area – and each environment is different. Someone…

As we continue to press forward into the weeks ahead, we are regularly monitoring the information and guidelines being made available regarding the COVID-19 virus.  This is a rapidly evolving situation, and in response, we are going to do our part in minimizing possibility of transmission by continuing our remote support efforts mentioned in our…

It has been a challenging few weeks for the clients we serve, and for our nation and the world. We appreciate your patience and flexibility while we navigate these challenging circumstances. The situation surrounding COVID-19 is still evolving and we are actively monitoring real-time communications from the Centers for Disease Control (CDC) and local authorities for the most up…